A Systematic Review of Literature on Selected Scheduled Airlines in India: A Study of 40 Papers

Abstract

This study supports the importance of published research on aviation in the academic environment. In this study, the researcher has reviewed research published on the topic after 2010. This review has two purposes: (1) to analyze the literature on Indian Aviation systematically (IA) and (2) to provide an overview of various causes and the effects in relation to transportation and aviation to develop a roadmap for future researchers. The Systematic Literature Review (SLR) method has been used in this paper. Literature has been collected from 40 research papers published from 2010 to 2020. It has been found that the number of journals in the category has increased by 50% during the last decade. This may be because the lower cost of publishing journals has led to an increase in their supply, and the increased number of journals indicates more significant interest in a broader range of disciplines in the topics. The critical determinants identified are financial performance, operational efficiency, customer satisfaction, service quality, traffic statistics, and profitability. There has been no complete review in this area exploring the theories, context, constructs, and practices until now. Therefore, this review provides deep understandings of the topic and offers a unified picture of the subject field.

Keywords: Scheduled Indian Airlines, Literature Review, Air India, Indigo, Go Air, Spice
Jet, Content Analysis.